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How To Create A Customer Journey Map | customer journey.
สำหรับข้อมูลเพิ่มเติมเกี่ยวกับ customer journey หรือข่าวที่เกี่ยวข้องอื่นๆ โปรดไปที่: https://castu.org/web-and-vps/ การกระทำ
How To Create A Customer Journey Map และรูปภาพที่เกี่ยวข้องcustomer journey
ข้อมูลที่เกี่ยวข้องกับหัวข้อ customer journey.
Megan Grocki แบ่งย่อยว่าแผนที่การเดินทางของลูกค้าคืออะไร และวิธีการสร้างแผนที่สำหรับโครงการออกแบบประสบการณ์ผู้ใช้ครั้งต่อไปของคุณ ภาพประกอบโดย ถ้ำโรบิน; ดนตรีโดย — ไม่พอ? ติดตามเราบนโซเชียลมีเดียและฟอรัมอื่น ๆ ของเรา! ฟอรัมชุมชน – เว็บไซต์ – Twitter – Facebook – Instagram – LinkedIn – ..
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customer journey – การค้นหาที่เกี่ยวข้อง.
#Create #Customer #Journey #Map.
User Experience Design (Industry),Strategy& (Business Operation)
How To Create A Customer Journey Map
customer journey.
หวังว่า ข้อมูล ในหัวข้อ customer journey นี้จะ มีประโยชน์ มาสู่คุณ ขอบคุณมาก.
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It doesn't have to be this complicated. Keep it simple. Videos like this threaten to take away what we already know about Journey Maps
Pay a bill should not be a touchpoint. It is a step.
Didn't actually help, just told me I need to take other steps.
Thanks….
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CJM should start from a specific persona's research & his/her empathy map, then expand on a timeline & touch points.
This video seems deriving from an enterprise's perspective(not from the end customers' perspective), not so correct from my opinions!
good illustration but I am still looking for the answer….what is journey map
any thoughts about his website: http://www.journify.ai (?)
Still don't know how to make a customer journey map
Too much jargon for my taste. If you could maybe be less scripted that would be a huge help.
Big thanks for making the definition supper easy
Thank you, I really appreciate your work.
Swell! Exactly what I was looking for! Thanks!
Found this useful. Kobby Talks Podcast
Thank you for this insightful video!
Here is an example of Customer Journey Mapping on a digital support: https://draft.io/example/customer-journey-mapping
Draft.io is a visual and highly flexible support, inherently collaborative, which covers the whole Product Management process (product discovery, story mapping, UX, visual collaboration, roadmap, etc.). Hope it will be useful for some of you!
Nothing useful here, but nice try.
Do you have a real time case study or example?
Great points! Love the touchpoint example: pay a bill, and the channels you use to describe it!
Don't display the whole hand if you use this kind of visual presentation
Its a very informative video but it was lacking the essence. You stated it in step 7 but you didn't elaborate it.
http://www.inbook.pro – Mobile Feedback Station
this one is not very helpful
the accent of the first voice is not nice. And its too fast
To be honest is not very clear… in number 1) the service /product already exist? but it is interesting in any case !
Thank you for this short video!!
Hice illustrations but this video does not answer question "how to create a customer journey map"?
If you provide at least one example it was be useful
For a better user experience don't use a woman voice over on a man's hand
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This is nice, and beautifully done, but it puts the artifact as the goal not the correction/implementation of improved/ enhanced services. So what if it's pretty and we can evangelize if it creates not change that a customer can feel?
So useful video, thanks a lot.
only sentence on creating customer journey map: "there's no one way of drawing the customer journey map." what a waste of time, disliked.
good tips for my research thanks.
great video and also very easy to understand 🙂
Most satisfying presentation ever. Simply fantastic.
Hello, i want to introduce a new brand. I've researched for some models and came to conclusion to use the Customer Brand Journey Model. But after another research, i came the Consumer decision model. What are the difference of these two models and which model is relevant to introduce a new brand?
Love those AFL goals 🙂
Great stuff Megan
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